I am experiencing slow network speeds

Mandeep Birdi

Last Update 2 years ago

Speed is dependent on coverage, congestion, or prioritization of the local carrier.


However, if your eSIM requires you to manually add/update your APN settings – and if you do not add it correctly – it may be misunderstood as if your connection is slow, while in fact, the eSIM was not set up correctly.


If you are experiencing slow network speeds, please check if you have met all the requirements from your eSIM installation page, and proceed as below:


  • Set up your APN settings (only if required manually)
  • Set the device to 3G temporarily 

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